Privacy Policy – Law 25 – Protection of Personal Information – Updated November 2023
Privacy Policy – Law 25 – Protection of Personal Information – Updated November 2023
Jardin Nelson is committed to protecting the privacy and security of your personal information. This information protection policy describes how we collect, use, and share your personal information.
Personal information may have been collected:
- When using our website, www.jardinnelson.com
- If you have subscribed to our newsletter
- During your visit at our establishment
- When requesting a loyalty card
- When you have filled out an appreciation card
- When applying for a job
- When participating in a promotional event organized by Jardin Nelson
- When contacting us through our various social networks
- And/or when contacting us by email
In any of the cases listed above, you agree to the terms and conditions of this policy.
IMPORTANT: In no case does Jardin Nelson sell your personal information.
This policy does not apply to websites operated by third parties. Jardin Nelson is therefore not responsible for their privacy policies.
Introduction
Jardin Nelson, the operator of the website www.jardinnelson.com, is committed to respecting the privacy of its users. This privacy policy is intended to explain how we handle the personal information we collect.
Collection of Personal Information
The personal information we collect includes:
- First name • Last name • Email address • Phone number • Mailing address • Information related to a job application
Personal information collected through forms including:
Website registration form • Newsletter • Loyalty card • Appreciation card • Job application
This information is used for information purposes, promotional offers, statistics, contact information, and to create an employee record.
Technical Information
We also collect technological information that is automatically communicated when a user visits the platform, notably via cookies, log files, IP address or other similar devices such as Google Analytics and Google Tag Manager. This technological information includes: IP address, Web browser, operating system, click stream, preferences and browsing history. Automatically collected data is used for the following purposes: To ensure proper website operation, to facilitate navigation, to analyze browsing data, to measure performance.
It is possible to refuse the use of cookies by selecting “refuse” in the banner. Please note, however, that in such a case, some of the platform’s functions may not function properly.
Right to Object, Withdraw, Access
We are committed to providing you with the right to object, withdraw, or access your personal information. The right to object allows you to refuse the use of your personal information for specific purposes mentioned during collection. The right to withdraw allows you to request the deletion of your personal information, for example, from our mailing list. We also recognize the right to access and rectify for individuals who wish to view, modify, or delete their personal information. Any request (right to object, withdraw, access) should be communicated to us by email at the following address: [email protected].
Retention and Destruction of Personal Information
Jardin Nelson securely retains your personal information for as long as it is necessary to carry out our activities unless provincial and/or federal law establishes a different deadline. Once the lifespan of personal information is reached, Jardin Nelson securely destroys or anonymizes it, in accordance with applicable best practices.
Security
The personal information we collect is stored in a secure environment. The few employees who have access to this information have been informed of the requirements of Law 25 and are required to respect the confidentiality of your information. Jardin Nelson takes all reasonable precautions to protect the personal information of its users from loss, destruction, as well as unauthorized use, disclosure, alteration, and reproduction. To this end, Jardin Nelson follows principles established in accordance with Canadian practices for privacy and electronic documents protection. Various security measures have been put in place, such as secure placement of computer equipment and protection of our software and databases.
To ensure the security of your personal information, we use the following measures:
- SSL Protocol • Access Management • Regular review of administrator access • Computer Backup • Mandatory complex passwords • Encrypted communication (HTTPS) • Firewall
We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the security of your information. However, as no mechanism provides maximum security, some risk remains when using the internet to transmit personal information.
Disclosure to Third Parties
Although Jardin Nelson never sells your personal information, Jardin Nelson may be legally required to disclose information about one or more users in response to valid requests, search warrants, subpoenas, or other court or government orders. This may also be done to comply with any law or regulation, as well as to defend the rights of Jardin Nelson or a user, or ultimately to protect the safety of users or the public. In such circumstances, Jardin Nelson will take reasonable measures to protect user information.
Subsequent Changes to the Policy
Jardin Nelson reserves the right to revise the terms of this privacy policy at any time by posting notice on its website at least 30 days before the revised policy takes effect. The use of the website after the display of a modified version of the policy will be considered acceptance of the changes made. Users are encouraged to regularly review this privacy policy.
Legislation
We are committed to complying with the legislative provisions set out in Law 25 on the protection of personal information.
Contact and Complaint Handling
To file a complaint regarding the protection of personal information or if you have any questions about this policy or our personal information processing practices, you can contact us by email or by mail at the following address: [email protected].
Jardin Nelson
407 Place Jacques-Cartier, Vieux-Montréal, QC, H2Y 3B1
Person Responsible for Personal Information Protection
Marilou Sciascia Ruel
Personal Information Protection Officer
514-861-5731 extension 221
JML – Updated, November 2023